Refund Policy for The Last Info Product
Effective Date: 10/18/24
1. Overview
We are committed to providing high-quality digital products and ensuring customer satisfaction. This Refund Policy outlines the terms and conditions under which refunds are granted for our digital product, “The Last Info Product”.
2. Review and Notification Period
- Review Window: You must review and complete the entire program within 3 days (72 hours) of your purchase. Proof of completion is required, and we will verify it.
- Notification Requirement: If requesting a refund, you must contact support via the Whop resolution center, providing explicit proof that you completed the review requirement. Refund requests submitted through Discord support tickets will either be ignored or you will be redirected to the Whop resolution center.
3. Refund Eligibility
To be eligible for a refund, you must meet the following conditions:
- Complete The Program: You must review and complete the entire program within 3 days (72 hours) of your purchase and provide proof. We will verify completion.
- Complete The Notification Requirement: You must contact support via the Whop resolution center, providing explicit proof that you completed the review requirement. Refund requests submitted through Discord support tickets will be ignored or redirected to Whop.
4. Refund Process
To request a refund, please follow these steps:
- Contact Us: You must submit your refund request via the Whop resolution center, including proof that you completed the program and the notification requirement.
- Evaluation: We will review your request and verify that the program was completed and that the request falls within the specified timeframe.
- Decision: Refunds will be processed only if all conditions are met. Once verified, we will send a confirmation of your refund request, and the refund will be issued to the original payment method.
5. Non-Refundable Circumstances
Refunds will not be granted under the following conditions:
- If you fail to submit your refund request via the Whop resolution center.
- If you have not demonstrated that you reviewed and completed the program within 72 hours of purchase, as verified through Whop.
6. Contact Information
To initiate a refund request, you must submit your request via the Whop resolution center. Any refund requests submitted through Discord support chat will be ignored.